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Tool Repair Associate

Company: White Cap
Location: Fort Worth
Posted on: November 21, 2020

Job Description:



Company Overview Previously known as HD Supply - Construction & Industrial and now know as White Cap Supply Holdings, LLC ("White Cap"), White Cap is made up of four distinct businesses called White Cap, Contractors' Warehouse, Brafasco, and most recently Construction Supply Group. White Cap has over 400 locations across 46 US States and 8 Canadian Provinces. Approximately 7,400 associates provide support for more than 230,000 customers. In addition to value-add services, White Cap offers a portfolio of 400,000 SKUs that include concrete accessories and chemicals, engineered materials and fastening systems, steel products, tools and equipment, building envelope, safety and consumables, and wood products. Job Description & Qualifications Job Summary Responsible for facilitating the tool repair lifecycle for customers. Major Tasks, Responsibilities and Key Accountabilities

  • Checks in tools received for repair and enters sales orders into system.
  • Provides technicians with repair orders in need of parts and labor estimates and communicates estimates to customers.
  • Orders parts for repair or attempts to sell new tools when repairs are too costly.
  • Sends repairs beyond scope of technicians to appropriate repair facility or manufacturer.
  • Works with outside sales persons to take tool repair orders and give timely estimates on when tools will be repaired.
  • Updates orders in system to maintains accurate freight costs.
  • Closes repair orders in system when complete and ships repaired tools back to customers.
  • Issues purchase orders as needed. Nature and Scope
    • Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
    • Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
    • None. Work Environment
      • Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.
      • Most of the time is spent sitting in the same position or standing/walking and/or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
      • No travel required. Education and Experience
        • HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility. Preferred Qualifications & Job Specific Details Preferred Qualifications PRID PRID158 Job Locations US-TX-Fort Worth Posted Date 1 day ago (11/17/2020 10:21 AM) Job ID 2020-40445 Business Unit Construction Industrial WC Functional Area Operations Remote Position? No Position Type Full-Time White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

Keywords: White Cap, Fort Worth , Tool Repair Associate, Professions , Fort Worth, Texas

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