Loss Prevention Officer - Full Time
Company: Omni Hotels
Location: Fort Worth
Posted on: April 8, 2021
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Job Description:
Location Fort Worth Hotel As breathtaking as any West Texas
sunset, the Omni Fort Worth Hotel offers a taste of Texas
hospitality. Conveniently located in the heart of Fort Worth's
exciting downtown, the hotel is adjacent to the Fort Worth
Convention Center and within walking distance from the city's
cultural centers, restaurants and nightlife. The Omni Fort Worth
Hotel received the 2015 TripAdvisor Certificate of Excellence
Award, and was named Top 100 Meeting Hotels in the United States in
2014 by Cvent. The Omni Fort Worth Hotel offers unique employment
experiences revolving around associate engagement and innovation.
The invigorating world of hospitality resonates through the walls
of our one-of-a-kind convention center property. The Omni Fort
Worth will continue to be recognized for exemplary guest service
and accommodation. As we provide empowerment through our Power of
One culture, we work to strengthen and grow the careers of our
dedicated associates. The Omni Fort Worth Hotel is searching for
dedicated hospitality professionals with guest service mentality to
join our extraordinary team! Job Description The Security Officer
ensures the safety and tranquil stay of hotel guests and employees,
to enforce the policies and procedures of the hotel and to record
in writing any assigned task. Prepare incident and accident reports
accurately and in the format specified by the Director of Loss
Prevention. Responsibilities * To observe and report on all
assignments* Able to keep accurate records and communicate using
radio equipment.* Record and report any unsafe conditions while
patrolling hotel property.* To ensure protection and preservation
of hotel, guest, and employee property.* Maintain professional
attitude and appearance.* Patrol hotel property to ensure the
safety of guests and employees and to protect all hotel assets.*
Answer house calls to assist both guests and associates with
respect to safety, security and hotel operations.* Initiate and
follow-up with all investigations of crimes committed against
property and persons.* Assist sick/injured guests or associates
ensuring all documentation, reporting and witness statements have
been completed within a timely manner.* Initiate investigations,
write incident and accident reports, monitor investigations to
their timely conclusion and ensure appropriate follow-up with
guests, visitors and employees, documenting all contacts.* Maintain
accurate records while performing basic duties including, but not
limited to, camera monitoring, shift activity log, codebook and
employee/guest interactions.* Monitor/distribute visitor and vendor
access to the property by distributing visitor badges.* Perform
frequent bag checks for associates leaving the property.* Escort
and interact with special guests that need privacy when
entering/exiting the hotel through heart of the house areas.*
Maintain confidentiality when dealing with sensitive guest or
associate issues.* Assist supervisor or director in checking alarm
systems, safety and fire alarm systems and closely monitoring
security of building doors, service areas, delivery areas and
grounds.* Assist hotel management in emergency situations by
knowing all hotel safety procedures and leading/directing guests
and associates to safety. Qualifications * Previous experience as a
security officer is strongly preferred.* Flexible availabilty
preferred, Ideal Candidate will be availble for PM Shifts
2-10:30pm* Must be able to stand and walk for entire shift.* Must
be able to communicate effectively by telephone, email, radio and
reporting.* Must have basic computer knowledge.* Must be able to
reach various areas of the hotel/resort at a rapid pace if
necessary.* First Aid/CPR Certification is preferred.* Must be able
to stand & walk for up to 4 hours in length.* Must be able to bend,
stoop, squat and stretch to daily task* Must be able to lift items
weighing in excess of 15 lbs. routinely.* Must be able to push and
pull carts and equipment weighing up to 250 lbs* Must be able to
exert well-paced ability in limited space and to reach other
departments and locations of the hotel and outside the hotel on
hotel grounds on a timely basis.* Requires grasping, writing,
standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.* Must be able to
remain calm and professional during stressful situations.* Must be
able to work weekends and holidays* Requires manual dexterity to
use and operate all necessary equipment.* Must have finger
dexterity to be able to operate office equipment such as computers,
printers, 10-key adding machine, electric typewriter, multi-line
touch tone phone, filing cabinets, FAX machines, photocopiers,
dolly and other office equipment as needed. Omni Hotels & Resorts
is an equal opportunity employer. The EEO is the Law poster and its
supplement are available using the following links:EEOC is the Law
Poster and the following link is the OFCCP's Pay Transparency
Nondiscrimination policy statement If you are interested in
applying for employment with Omni Hotels & Resorts and need special
assistance to apply for a posted position, please send an email to
applicationassistance@omnihotels.com.
Keywords: Omni Hotels, Fort Worth , Loss Prevention Officer - Full Time, Professions , Fort Worth, Texas
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