Mortgage Operations Support Technician I (Part-Time/Full-Time)

Company: PennyMac
Location: Fort Worth
Posted on: May 7, 2021

Job Description:

Overview * Part-time (college students) or Full-time Administrative role for those seeking business exposure. Assigned administrative duties as needed to support the needs of a department. This role performs a variety of office services, for example, filing, data entry, and scanning. Support technicians provide professional and courteous support. Job Description * Fills in on any team as requested by leadership * Routinely performs basic duties within Mortgage Operations * Provides excellent customer service by following through on all questions or requests * Completes work in accordance with performance standards * Follows instructions and responds to management direction * Demonstrates accuracy and thoroughness * Complies with all policies and procedures * Performs other related duties as required and assigned * Demonstrates behaviors which are aligned with the organization's desired culture and values * Provide departmental support with entry level tasks Filing * Printing * Scanning and uploading documents * Review, update and preparing documents for mailing * Opening letters/ documents * Data Entry * Basic tasks that will become obsolete once automation has been completed * Reduce overtime and workload by assisting with simple tasks * Learn company systems * Complete classes as assigned by Supervisor / Manager specific to increasing mortgage knowledge and MS Office skills Ideal Candidate will have the following: * Entry level proficiency in MS Office * Ability to learn and utilize other industry specific software * Good interpersonal and communication skills * Ability to organize and prioritize work * Must be self-motivated and solution-oriented * Must be a team player * Desire to learn * Detail-oriented with good organizational and follow-through skills * Ability to make decisions within set policy and procedures Years of Experience: 0 Education: High School Diploma/GED

Keywords: PennyMac, Fort Worth , Mortgage Operations Support Technician I (Part-Time/Full-Time), Professions , Fort Worth, Texas