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Benefits Specialist (Remote/ Full Time Consultant)

Company: HR Pals & Recruiting Pals
Location: Fort Worth
Posted on: January 16, 2022

Job Description:

Company Overview

HR Pals was founded by former Human Resources Executives in response to the challenge we heard from business owners who were asking for a more responsive, cost effective and qualified alternative to their traditional in-house HR department and the expensive recruiting firms they were using. So we built a better model, an outsourced and virtual solution, to help business leaders and HR departments meet their HR and recruiting needs with a high-quality service at an affordable price.

  • We are a team of HR, Payroll, Compliance, and Recruiting experts with multi-industry and multi-state experience
  • We believe that every organization has unique needs, so customize each engagement around the needs of the client
  • We strive to create a client-focused experience that feels like we're an embedded part of your team, as opposed to feeling like an outsourced vendor

    Due to the great reception our services have received in the marketplace, our HR and Payroll practice has tripled in size over the past two years.

    Position Overview

    The Benefit Specialist supports a group of 5-10 of our clients across multiple industries. In this role, you will partner with our HR Director to support day to day benefit and retirement programs, including but not limited to medical, dental vision, life insurance, disability, flexible spending account and retirement plans. You will also be the primary point of contact for the client's employees in regards to benefits.

    The successful candidate will have the ability to multi-task and prioritize in a fast-paced environment with a "can-do" attitude, a strong attention to detail, and top-notch communication skills (both written and verbal).

    Work Schedule/Expectations

    This is a remote, work from home position.

    Although there is inherent schedule flexibility built into the role, it is expected that the Benefit Specialist be on call and available to clients as needed. Although this typically involves working during typical business hours, on occasion the Benefits Specialist may be asked to support client needs early in the morning or evenings. It is imperative that clients feel supported and that they can contact the Benefits Specialist anytime and get a very quick response (ideally immediately, but no greater than 2 hours). Customer focus and responsiveness is a must in this position.

    Essential Job Functions (As a Consultant To Our Clients)
    • Working closely with the HR Director to develop the skills necessary to serve as a hands-on benefit expert for the client and their employees
    • With guidance from the HR Director, complete daily operations for assigned client/employee base including but not limited to:
      • Ensuring the accuracy of all benefit enrollments to provide carriers with accurate eligibility information
      • Providing new hires with benefits overview
      • Responding to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries
      • Acting as liaison between employees and carriers
      • Assisting with open enrollment process
      • Processing all life status changes and disability paperwork
      • Maintaining highly confidential client and employee information
      • Reviewing deduction on a monthly basis to ensure accuracy
      • Assisting with the reconciliation of health plan monthly eligibility reports
      • Ensuring compliance with ACA and other Federal/state statues as it relates to employee benefits
      • Helping implement and maintain Wellness programs
      • Build and maintain healthy relationships with all team members
      • Other duties as assigned

        Required Education, Experience, Skills And Abilities
        • 5+ years of benefits administration experience
        • Demonstrated track record of establishing relationships and earning credibility with client groups
        • Quickly adapts to new systems and processes as implemented
        • Must be able to effectively multi-task and re-evaluate priorities throughout the day
        • Able to handle stressful situations with ease as they arise
        • Has accurate data entry skills for database software
        • Resourceful and creative problem-solving skills
        • Excellent communication and writing skills with internal and external contacts
        • Very organized, and great at documenting workflows, and repeatable processes is a plus!
        • Ability to identify with people and provide solutions that work for their situation
        • Experience using the Microsoft Office Suite/365
        • Strong attention to detail

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Keywords: HR Pals & Recruiting Pals, Fort Worth , Benefits Specialist (Remote/ Full Time Consultant), Professions , Fort Worth, Texas

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