Fire Service Technician

Company: Johnson Controls
Location: Fort Worth
Posted on: May 16, 2022

Job Description:

Job Details
What you will do Responsible for providing on-site support to Johnson Controls customers which includes but not limited to: installation and service of fire alarm and security systems products, after-hours, holiday and weekend on-site support How you will do it
Install and service instrumentation with a minimum of direct supervision as requested by the Service Center in accordance with current standards.
Provide follow-up service by calling customers who have recently been provided service and to make sure service was completed and satisfactory to the customers' needs.
Properly maintain trunk stock inventory, test equipment, tools, and technical reference material.
Complete service documentation as required by the position or requested by Departmental Manager in accordance with current company requirements.
Display maturity and judgment in time management and expense control.
Maintain expense levels within the established guidelines for field service travel and sites visits.
Report quality control and other technical problems in details to the Service Center and Departmental Manager.
Properly maintain and utilize company vehicle as outlined by current corporate fleet policy.
Interface effectively with other departments and managers within SimplexGrinnell to resolve customer problems and issues.
Perform other duties as assigned
Maintain, inspect, repair, troubleshoot, and replace various systems to include:
o Fire Alarm Systems
o Access Control
o CCTV - IP Based and Coaxial
o Intrusion
o Intercom - Audio and Video
o Network based systems Qualifications - External
What we look for: Required
High School/Associate Degree or higher in Electronics/Computers and/or related field 3-5 years of recent relevant field service experience in servicing fire alarm systems, security products, computer systems, electronic equipment, and application software. Requires a good working knowledge of electronic and electromechanical devices. Must have superior communication and customer service skills.
Must have excellent interpersonal skills, solid organizational/prioritization and administrative skills.
Read and understand schematics, operational and product manuals
Maintain a customer base or territory at 100% satisfaction rate
Able to lift and carry equipment and tools which may be over 40 pounds. Working environment may involve climbing ladders and scaffolding with equipment, and working in cramped workspaces such as crawl space, and above ceilings
Must adhere to OSHA and Johnson Controls safety policies and procedures
Complete reports in a timely fashion.
NICET Certification preferred
Demonstrate ability to multi-task in a fast paced environment.
Pass criminal background check and drug test
Maintain a valid driver's license.
Preferred
Prior experience in fire alarm, nurse call, and security systems highly preferred PC/software//networking/database management knowledge is preferred.
What else you'll get
Supportive team environment and add to that a competitive salary, best in class benefits package starting on day 1, which includes medical, dental & vision, 401(k), tuition reimbursement, paid time off and career growth opportunities. Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit . Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law . If you are an individual with a disability and you require an accommodation during the application process, please visit here .

Keywords: Johnson Controls, Fort Worth , Fire Service Technician, Professions , Fort Worth, Texas