Fraud Analyst (Level II)

Company: Adecco USA
Location: Fort Worth
Posted on: June 25, 2022

Job Description:

Adecco is currently assisting a local client in their search to fill a Fraud Analyst position. Type: 40hrs/wk. Contract Start Date: Within the next 1 to 2 weeks Location: Fort Worth, TX (Local Candidates Only) Pay: $20/hr. Length: Six (6) months with possibility of extension Shift: Training: Monday-Friday, 8:30am - 5:00pm; OJT, Monday-Friday, 12:30 pm - 9:00 pm; Regular: Tues - Sat, 1230pm - 9pm OR Sun - Thurs, 1230pm - 9pm Note: This is in-office, onsite. No other options available. Responsibilities for job include Fraud Analyst but are not limited to:

• Customer service experience, demonstrated commitment to providing quality customer service
• Proven history of dependability
• Proficient with computers. Ability to navigate multiple computer systems while interacting with the customer
• Ability to work a flexible schedule to meet business needs
• Experience working in a team environment
• Ability to think critically and use good, sound judgment in decision making
• Self-motivated and goal-oriented
• Ability to work in a fast paced call center environment, balancing the need to support the inbound call center while meeting production and quality goals such as Average Handle Time, Availability, Quality, etc.
• Excellent verbal and written communication skills
• Ability to effectively handle difficult client issues
• Proficiency in dealing with customers issues in both a routine and complex environment
• Ability to multi-task and proven track record of working independently
• Ability to adapt quickly to changes in the environment Qualifications for this Fraud Analyst job:
• College degree or commensurate work experience preferred
• 2-4 years of customer service experience
• Inbound/Outbound call center experience and/or fraud experience
• Knowledge of banking operations
• Knowledge of fraud systems applications
• Strong analytical skills
• *Client requires all onsite personnel to be fully vaccinated against COVID-19 Why work for Adecco?
• Weekly pay
• 401(k) Plan
• Skills Training
• Excellent medical, dental, and vision benefits IMPORTANT: This Fraud Analyst job is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "Apply with Adecco" button to submit your resume. The Adecco Group is a global leader in HR services. Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world. We offer employment opportunities at any stage in your professional career. Contact us today to discuss available contract and direct hire positions. Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit http://www.adeccousa.com/candidate-privacy/ . The Company will consider qualified applicants with arrest and conviction records. Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacyThe Company will consider qualified applicants with arrest and conviction records

Keywords: Adecco USA, Fort Worth , Fraud Analyst (Level II), Professions , Fort Worth, Texas