Computer Repair Technician 1
Company: goTRG
Location: Fort Worth
Posted on: August 7, 2022
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Job Description:
Are you performance-driven and want to make a tangible
impact?
Are you looking for professional growth opportunities and a chance
to build a career?
Are you a problem solver who loves a good challenge?
Do you want to change the world one retail return at a time?
Our mission at goTRG is to solve the $700 billion problem of
returns by increasing profits from returns and decreasing the
environmental impact. We make it easy for retailers, manufacturers,
vendors, and 3PLs to handle every item from the point of return to
final disposition. We are the only company that manages the entire
reverse logistics process end-to-end.
Our company is vertically integrated with SaaS, Supply Chain, and
ReCommerce business units, working under one roof to make the most
impact for our clients. By joining our team, you'll be a part
of:
--- SaaS that eliminates human biases from returns decisions and
connects to every part of the retail ecosystem from the point of
sale to supply chain to ReCommerce.
--- Best-in-Class Reverse Supply Chain services.
--- ReCommerce Services that list across 20+ high demand
marketplaces.
Over the past decade, goTRG has experienced aggressive growth, and
we are actively seeking qualified and passionate teammates in every
functional area to help us solve returns. Come join our family that
works hard, knows how to have fun, and stands firmly by their
values of sustainability, innovation, teamwork, and
partnership.
Position Summary:
goTRG is looking for a team oriented, driven, and energetic
Technician. The right person is able to handle shifting priorities,
while still delivering high quality work. You are passionate about
customer service, new tools, and technologies, and helping to build
a more advanced technological future for goTRG. The Technician will
be responsible for building and maintaining computers and other
electronic equipment and serve as the front line of support in
initially diagnosing an issue.
Primary Responsibilities/Essential Functions:
This job description in no way states or implies that these are the
only duties to be performed by the teammate occupying this
position.
Diagnose, restore, rebuild, and refurbish computers and other
electronic equipment
Provide support for a variety of technology systems including
computers and other electronic equipment (hardware and
software)
Troubleshoot computers and other electronic equipment, both
hardware and software
Perform root cause analyses to continuously improve user experience
and strengthen business applications
Data entry and maintenance of technology assets goTRG's inventory
system
Conduct routine maintenance on computers, and other electronic
equipment
Compiles and maintains records of quantity, type, and value of
material, equipment, merchandise, or supplies stocked in
establishment
Thoroughness when installing and configuring local area data
Effectively work with your team to increase production
Practices safe work habits to ensure production is as efficient and
safe as possible
Requirements
High School Diploma or equivalent accreditation
Experience with PC and Mac hardware and software, or relevant
Technology certifications
Ability to translate technical language into user friendly terms
and convey technical information
Ability to perform basic troubleshooting
Frequently required to walk, bend, use hands, and reach with hands
and arms
Possible weekend work and overtime required (including potential
overnight shifts)
Ability to frequently and repetitively lift, push, and carry up to
35 lbs.
Ability to frequently and repetitively lift and carry 20 lbs. up
and down stairs
Ability to frequently and repetitively bend, lift and reach to
install parts of varying size and weight overhead
Excellent verbal and written communication skills
Excellent interpersonal, negotiation, and conflict resolution
skills
Excellent organizational skills and attention to detail
Ability to act with integrity, professionalism, and
confidentiality
Proficient with Microsoft Office Suite or related software
Embody goTRG's company values: Team, Innovation, Partnership, and
Sustainability
Strong time management and project management skills
Demonstrated initiative
Ability to think creatively and problem solve when faced with new
challenges
Ability to work independently, multi-task, and deliver quality work
in an efficient manner
Ability to manage competing priorities
Ability to succeed in a team environment
Benefits
3 plan options. Free of charge under the Essential Plan - Employee
Only coverage level
Dental & Vision
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Parental Leave
Short-Term & Long-Term Disability
Training & Development
Wellness Resources
Keywords: goTRG, Fort Worth , Computer Repair Technician 1, Professions , Fort Worth, Texas
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