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Customer Service Dispatcher

Company: Tarrant County VSF
Location: Fort Worth
Posted on: November 25, 2022

Job Description:

Tarrant County VSF in Fort Worth, TX, is looking for two full-time cutomer service / dispatcher to join our 2nd shift staff from 2:00 P.M. - 10:00 P.M. ( subject to change 2:00 P.M. - - 10:00 P.M. ) MUST be available to work weekends. This is not a remote job.
Our office is located at 6501 Hart St Fort Worth Texas 76112 . Our ideal candidate is attentive, motivated, and hard-working.
Responsibilities
Respond to all customers in a friendly and professional manner
Answering phones / taking messages
Replying to emails / Checking over flagged emails
Releasing vehicles / Dispatching space calls / Entering PD numbers / Speak with other impounds & tow companies
Inputting tickets into our online databases (Omadi / H4)
Checking online portal daily for new permit requests / Email final notices to residents who have not sent required documents
Registering residents to correct apartments / Sending residents applications
Walking residents through online permit requests / making an account / online visitor permits
Speaking with leasing agents and office personnel
Clean work area as needed to maintain a germ free work environment
Qualifications
Exceptional attention to detail
Ability to organize and create orderly systems
Experienced in computer technology that includes excel, word, google & outlook if not this is okay also we can teach you.
Friendly attitude even when dealing with disgruntled customers
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
Able to obtain VSF license
Reliable transportation
Bilingual is a plus (Spanish) $14.75 an hour
We are looking forward to hearing from you.
Job Type: Full-time
Salary: $13.75 per hour / $14.75 per hour (Spanish)
Schedule:
8 hour shift
Afternoon to Evening shift
This is NOT -a Monday thru Friday schedule since we are open 7 days a week, 24 hours a day. (Schedule varies from week to week)
Work Location: One location

Keywords: Tarrant County VSF, Fort Worth , Customer Service Dispatcher, Professions , Fort Worth, Texas

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