Business Logistics Coordinator - IV
Company: The Judge Group
Location: Fort Worth
Posted on: April 25, 2024
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Job Description:
This is an onsite position in Fort Worth, TXJOB DUTIES:The
contractor position will support the Supply Chain operations for
the ITTS (Inventory Trouble Ticket System) Investigation team.The
ITTS team is responsible for the investigations and working on
resolution of carrier shipping, working closely with the fraud
teams or warehouse related issues to prevent negative customer
experiences or impacts to Company by identifying fraudulent claims,
carrier related issues, 3PL issues or systemic issues that are
driving a negative customer experience.This will require
collaborative engagement with our 3rd party warehouses, carriers,
and internal Supply Chain and IT partners.This role will be
responsible for meeting daily service level commitments of an
average of 80 tickets resolved per day and is responsible for their
accuracy above all.MUST HAVE SKILLS: --- Strong troubleshooting and
problem-solving skills--- Ability to work in a team environment,
fostering engagement from internal team members in order to achieve
team goals.--- Aggressive self-starter that can succeed working
independently in a highly dynamic environment.--- Proven ability to
organize conflicting priorities and optimize customer impacting
solutions .--- Proficient with MS Word and Excel, Slack.DESIRED
SKILLS: --- Strong analytical and technical skills.--- Strong
verbal and written communication skills.LOGISTICS: Shifts
&Starting Times: Shifts between 8AM EST to 5PM PST.We offer 7
days a week support to Customer Service TeamsMon - Sunday potential
schedule with a 40-hour work week.Some overtime work may be
required.Contractor will be located in the Fort Worth office .Site
Fort Worth, TX
Keywords: The Judge Group, Fort Worth , Business Logistics Coordinator - IV, Professions , Fort Worth, Texas
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