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Installer - MECP Technician

Company: Wireless Advocates
Location: Fort Worth
Posted on: April 17, 2019

Job Description:

Mission Headquartered in Seattle, Washington, Car Toys is the largest independent multi-channel specialty car audio and mobile electronics retailer with locations in Colorado, Oregon, Texas and Washington. We offer a broad selection of the very best mobile entertainment, navigation road safety, and security systems from top manufacturers and pride ourselves on providing outstanding customer service, and maintaining a superior standard for product installation and user satisfaction. Management Trainees are responsible for assisting the rest of the management team in achievement of store production goals; maintenance of Company culture; store personnel training and operations. Additionally, Management Trainees must meet or exceed all performance minimum standards. They are responsible for accurate completion of closing functions when working a closing shift. Responsibilities

  • Customer Service
    • Leads by example in meeting or exceeding all customer service minimum standards.
    • When acting as the manager in charge, ensures compliance from the rest of the team.
    • Demonstrates Company Guiding Principles in all interactions with Company employees and customers.
    • Financial Performance
      • Leads by example in meeting or exceeding all performance minimum standards while complying with related policies, procedures, methods and sound business judgment.
      • Acts as mentor for new or struggling CSEs.
      • Acts as primary coach and driver in attaining monthly store clearance goals.
      • Communication
        • Actively participates in weekly management team meetings and works with other management team members to surface and resolve store issues and reinforce together the solutions.
        • Actively establishes working relationships based on trust and respect and ensures that all store personnel do the same.
        • Marketing, Merchandising and Housekeeping
          • Maintains individual area of responsibility to standards.
          • Participates in providing marketing, merchandising and housekeeping direction and reinforcement to the rest of the team.
          • Responsible for store cleanliness when acting as manager on duty.
          • Responsible for clearance case maintenance.
          • Operations
            • Demonstrates proficiency in store balancing and closing paperwork/procedures as well as competency in POS and other standard store operational transactions.
            • Ensures operational compliance from team when acting as manager on duty.
            • Self Development
              • As an Assistant Store Manager in Training, actively establishes and adheres to a personal career development plan with the Store Manager to gain skills necessary to succeed as an Assistant Store Manager.
              • Personally completes all appropriate CTU training and testing opportunities, whether mandatory or optional.
              • Encompasses principles and skills learned in daily work life. DIMENSIONS: When in charge of the store, this position supervises approximately 15-30 employees. No budgetary discretion is allowed without prior authorization. This position is responsible for executing pertinent group and departmental Key Metrics. WORKING RELATIONSHIPS: Must establish and maintain effective working relationships with supervisors, peers, subordinates, internal and external customers. Must demonstrate effective teamwork with other store employees and with other Company employees. Qualifications
                • Prior successful sales experience required
                • Desire and commitment to growth
                • Effective interpersonal and communication skills
                • Customer service orientation
                • Consumer electronics experience/knowledge preferred
                • A willingness to learn and accept change
                • Demonstrated success in participative teamwork. Pay & Benefits: Our people are our greatest asset. In addition to competitive pay, full-time employees receive the following benefits package:
                  • Medical, Dental, and Vision coverage
                  • Retirement Savings including 401(k) with company match
                  • Paid vacation time
                  • Short-term & Long-term disability insurance
                  • Employee Assistance Program 100% company paid
                  • $10,000 Life insurance policy 100% company paid
                  • Flexible Spending Accounts As part of our standard hiring process for new employees, employment will be contingent upon successful completion of a background check. CarToys is an equal employment opportunity employer. To find out more about us, visit our website at .

Keywords: Wireless Advocates, Fort Worth , Installer - MECP Technician, Professions , Fort Worth, Texas

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