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Sales Captain - New Retail Concept - Market by Macy's, Full Time: West Bend

Company: Macy's
Location: Fort Worth
Posted on: November 23, 2020

Job Description:

ABOUT MARKET BY MACY'S-- --The Market by Macy's team--is passionate about finding new ways for the Macy's brand to show up to the consumer, our vendors, and our colleagues. We live to challenge the status quo, change minds, and deliver growth as a result. Our new store,--Market by Macy's is a--gathering place for all that's good, where brands you love meet fresh faces and local friends - a go-to for shopping with a side of something more. Guests will find the joy in community and discovering new events and experiences together in-store.--ABOUT THE ROLE-- --We are looking for smart, outgoing, creative, friendly, engaging and confident individuals for full time Captain positions. Our Captains will oversee the Market By Macy's sales colleagues in the absence of the Manager. The Captain will wear multiple hats; they will assist the General Manager in executing functions related to the designated brand experience in store retail business. This person will also be responsible for assisting the Manager on daily operations. They serve as the face of our brand and help coach and encourage an enthusiastic staff to motivate high levels of performance across the entire team. The ideal candidate is flexible, positive, high energy, and loves connecting with people and getting them excited about our products. S/he is a leader, self-starter, unfazed by challenges and excited by the ever-changing nature of our business and wants to contribute to an energetic, growing team!----WHAT YOU'LL DO----

  • Assist, educate and lead Market By Macy's sales colleagues to provide strong selling and customer engagement behaviors while driving sales.
  • Develop Market By Macy's sales colleagues in a manner that encourages continuous improvement and a growth mindset.
  • Provide Market By Macy's sales colleagues feedback on their performance and deliver coaching and development to the team.
  • Connect with customers on the sales floor and share knowledge about featured brands/products to drive product sales through customer engagement.
  • Ensure that Market By Macy's sales colleagues are up to date on store goals and metrics and that everyone understands what success looks like.
  • Act as an expert of our brand and unique retail concept by living our values and conveying brand messages.
  • Advise team members on store initiatives, sales goals and events for the upcoming week.
  • Ensure team understands and follows procedures, policies and standards.
  • Act as a liaison between GM and Market By Macy's sales colleagues.
  • Maintain floor presentation standards and restock merchandise throughout the day.
  • Balance priorities and delegate tasks to team using good judgement to manage time effectively.
  • Work store events in whatever capacity is required to ensure successful execution and seamless customer experience.
  • Support General Manager and total store operations on an ongoing basis.
  • Ensure receipt of new merchandise, unpack new merchandise, set up back-stock, store-build-out, merchandise incoming inventory according to visual guidelines, pack unsold inventory to be delivered to the distribution center, reconfigure store fixtures to prepare new layouts and visual presentations.
  • Demonstrate exceptional product knowledge and be capable of giving expert style advice.
  • Assist General Manager in scheduling and hiring as needed.
  • Regular, dependable attendance and punctuality.WHAT YOU BRING TO THE TABLEYou are a natural leader and enjoy coaching and providing feedback to accomplish a common goal. You love to engage with people. You're the person who strikes up a conversation and makes a connection.You are excited to work in a fast-paced, startup environment within a large company and are an effective problem solver.You have prior retail and/or hospitality experience and an understanding of the need to do things differently and better in today's retail world.You take pride in your work and will do what it takes to get a job done well.You maintain a positive outlook and love to smile.You are detail-oriented.You are eager to learn new things.THINGS YOU'LL NEED--
    • High School degree or equivalent.
    • 3+ years of prior retail sales experience is preferred.
    • Strong written and verbal communication skills.
    • Basic math functions such as addition, subtraction, multiplication, and division.
    • Able to use a calculator.
    • Self-starter, able to work independently and as part of a team and must have good time management skills.
    • This position involves constant moving and standing, standing for at least two consecutive hours, lifting at least 30 lbs, close vision, color vision, depth perception, and focus adjustment.
    • This position may occasionally involve reaching, stooping, kneeling, crouching, climbing ladders, and reaching above eye level.
    • Detail oriented.
    • Takes pride in work they are doing.
    • Maintain a positive outlook.
    • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays based on department and store/company needs.--This job overview is not all inclusive.-- In addition, Macy's, Inc. reserves the right to amend this job overview at any time.-- Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.-- Macy's, Inc. - including Macy's and Bloomingdale's - will consider for employment qualified applicants with criminal convictions in a manner consistent with----and--.--

Keywords: Macy's, Fort Worth , Sales Captain - New Retail Concept - Market by Macy's, Full Time: West Bend, Sales , Fort Worth, Texas

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