Customer Service Representative

Company: Kforce
Location: Fort Worth
Posted on: April 9, 2021

Job Description:

Kforce has a client in search of a Customer Service Representative in Fort Worth, TX.Key Tasks:* Responds to customer verbal and/or written inquiries* Records details about customer inquiries* Helps resolve complicated customer complaints* Coordinates and expedites customer inquiries to other departments for resolution* Manages the risk of losses due to tax liens by ensuring that all taxing authorities are paid to protect against tax liens and that the Bank runs a minimum of one escrow analysis (EA) each year for escrowed loans* Monitoring Escrow Tax impounds for Commercial properties* Contracting and Quality Control, Tax Amount Processing, Non-Escrowed Delinquency Tracking, Escrow Analysis, Impound Requests and Removals; This includes disbursing taxes, analyzing escrows, and tax vendor managementCandidates must have experience in the duties listed to qualify for this role. Any education or related certifications are a plus.Can you picture yourself working for one of -America's Ideal Employers-? Our client has received numerous awards and accolades due in part to their commitment to diversity, veterans, and fostering innovation. They've been named one of Fortune Magazine's -World's Most Admired Companies- of 2018 and are included in the -Top 50 Most Innovative Companies- named by Boston Consulting Group. With on-site training and mentoring, they are committed to your professional development as well.Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.*Compensation Type:*Hours

Keywords: Kforce, Fort Worth , Customer Service Representative, Sales , Fort Worth, Texas