Senior Manager, Design - Service Advantage Sales (Remote)
Company: Ricoh USA, Inc.
Location: Fort Worth
Posted on: June 24, 2022
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Job Description:
Our Senior Design Manager for Service Advantage Sales, will
provide presales design, discovery and pricing development for
targeted Ricoh Service Advantage potential partners while working
with the Business Development teams. You will specialize in
designing Ricoh Technology Lifecycle Services and solutions that
best fit the Partner/Customer needs within the Ricoh portfolio of
services in this newly created opportunity.
Your expected contribution will be to drive positive new customer
experiences and effective use of Business Development time related
to the "discovery process". In this role, you will also provide the
Service Advantage Business Development Team "One Voice" throughout
the pre-sales engagement process by being the leader/owner of
cross-functional Ricoh team interactions and deliverables.
Your role will also lead conducting Customer discoveries,
developing and gaining final approvals for sales proposals and
final contract development, by following established processes; as
well as ensure alignment with Ricoh's internal lines of business
resources to effectively construct a Services offer (deal) that
appropriately aligns with Ricoh service capabilities (& systems),
in support of Sales leadership while adhering to established
processes. When needed, lead initiatives to improve current Ricoh
service offering (get creative) that encompass the special needs of
select (strategic) Service Advantage Partners.
Finally, you will be expected communicate Customer needs to
operational teams and provide program management guidance and
cross-divisional On-boarding team support, while seeking
opportunities to drive process improvement, where applicable.
QUALIFICATIONS (Education, Experience, and Certifications)
This position is not eligible for sponsorship; and home office is
required to be in the United States.
Additional Pay Details:
Compensation range is $104,000 - $144,000 - Position is bonus
eligible.
Come Create at Ricoh
If you are seeking a team driven by passion and purpose, come
create with us at Ricoh. We are a team of information seekers and
customer-obsessed collaborators who aspire to deliver the services,
solutions, and technologies that empower business success. We are
looking for talented, inspired individuals to join us to help drive
high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects
people and technology, creates outstanding customer experiences,
and delivers innovation for businesses worldwide. We empower
digital workplaces by enabling individuals to work smarter from any
location and harness the power of information--how it is collected,
stored, managed, and shared--to unlock the potential in every
organization. We deliver services and technologies that inspire our
customers' success and guide them toward a better and more
sustainable future. If you are seeking a purpose-driven and
passionate team, come create with us, and help drive our
high-performance culture of excellence into tomorrow.
Invest in yourself
At Ricoh, you can:
Ricoh is an EEO/Affirmative Action Employer --
Minorities/Women/Protected Veterans/Disabled.
Keywords: Ricoh USA, Inc., Fort Worth , Senior Manager, Design - Service Advantage Sales (Remote), Sales , Fort Worth, Texas
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