Call Center Agent
Company: Pionear Recruiting
Location: Fort Worth
Posted on: June 25, 2022
Job Description:
As a Client Services Representatives
you will work in an inbound contact center taking approximately
40-60 calls daily Providing exceptional service to our clients
regarding their banking and brokerage accounts, credit and debit
cards, small business accounts, home loans and / or online banking
Job Requirements:Required skills: --- Must demonstrate the ability
to effectively promote and verbally navigate clients through online
and mobile self-service options --- Experience verbally delivering
complex information clearly, concisely and understandable to the
client, while quickly establishing rapport and exuding positivity
and confidence --- Must possess the skills to navigate between
multiple screens, keep the client fully engaged and manage call
time, while quickly and accurately typing relevant notes and
processing information in the system --- Experience effectively
deescalating customer concerns and handling objections --- Must
have experience with gathering, absorbing and using facts /
information to make effective decisions and develop sustainable
solutions to problems / issues
Keywords: Pionear Recruiting, Fort Worth , Call Center Agent, Sales , Fort Worth, Texas
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