Hotel Front Desk Agent
Company: Marriott DFW Airport South
Location: Fort Worth
Posted on: November 25, 2022
DFW Marriott Airport South is looking for friendly Front Desk
Agents and PBX Phone Operators. If you have a great attitude and
looking for a friendly work environment, please send us your
resume. The pay rate for candidates with at least 1 year of PMS &
MARSHA experience is negotiable.
*KEY RESPONSIBILITIES: *
The primary responsibilities of the Front Desk Agent include but
are not limited to:
* Greet customers with a friendly and sincere welcome.
* Complete the check-in and check-out procedures according to the
* Promptly answer the telephone using positive and clear
* Listen and extend assistance in order to resolve problems such as
price conflicts, insufficient heating or air conditioning, etc.
* Take ownership of guest challenges and follow through to ensure
* Log complaints and requests into GXP and follow up to ensure
* Complete all other assignments, duties, and tasks as assigned by
the Front Desk Manager.
* Experience in property management software, such as FSPMS, is
preferred. MARSHA experience is a PLUS!
* Demonstrated ability to work cohesively with a team.
* Must demonstrate exceptional customer service and interpersonal
* Must be able to work AM and PM shifts, weekends, and
Job Type: Full-time
Pay: From $15.00 per hour
* 401(k) matching
* Dental insurance
* Employee discount
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
* 8 hour shift
* Weekend availability
Work Location: One location%58047475%
Keywords: Marriott DFW Airport South, Fort Worth , Hotel Front Desk Agent, Sales , Fort Worth, Texas
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